Highsnobiety
Double Tap to Zoom

Kanye West's YEEZY SUPPLY webshop has been rated as a "bad" e-commerce experience according to consumer review website Trustpilot. Consumers have given the online store a miserable one out of five star rating, equating to 91% of customers not satisfied with their experience.

NBC previously reported in December 2018 of the hundreds of customers that have filed complaints with YEEZY SUPPLY, claiming they ordered products from the web store but never received their purchases. Many also expressed their frustration with an unresponsive customer service.

The public outcry resulted into the Better Business Bureau investigating the matter, which the nonprofit organization said it received more than 300 complaints about the webstore in October 2018, then another 189 in November 2018, and a total of more than 700 complaints in 2018 alone.

Interestingly, since the investigation, Trustpilot points out that customers are still encountering the same issues. A user commented, "Yeezy Supply billed me $380 CAD for the 350 Sesame's on November 18th, 2019. It's now the end of February, 4 months later, and the Sesame's are nowhere to be seen. I've emailed tens of times and no response. Can not find a phone number anywhere online. If anyone has a phone number to contact them, or a solution to a similar problem they've had, please share!! WORST online shopping experience EVER."

Have you purchased anything from YEEZY SUPPLY? If so, please tell us about your experience and don't forget to sound off in the comments section below.

We Recommend
  • Off Script: The It-Girls of Tribeca Film Festival Aren't Dressing for the Plot
  • Take A Hike! Columbia Hike Society Sets Off in Berlin
  • These Pre-Ripped New Balance Dad Shoes Look Sharp In Chrome Armor
  • These Ain't Your Average Check Shorts — They're Literally Bigger & Better
  • The Original Vibram-Soled Sandals Are Getting Weird With It
What To Read Next
  • Dripped In "Maple Syrup," New Balance's Premium Dad Shoe Is a Sweet Treat
  • In Blue Camo, Nike's Clean Lace-Free Air Maxes Are Anything But Invisible
  • Central Cee Will Never Not Dress Like Central Cee (EXCLUSIVE)
  • Nike Made Its Oldest Running Sneaker Secretly Cutesy
  • Lusting for Martine Rose SS26
  • Martine Rose Made Nike's Craziest Shox Hybrid. Now, It's Back