In a statement posted to its website, the company revealed that the accounts were compromised since the beginning of April, by hackers using others’ Nintendo Network IDs without permission. Nicknames, date of birth, country, and email address information may have been accessed during the breach, and some accounts have experienced fraudulent purchases.
In the wake of the hack, passwords are now being reset for affected accounts and Nintendo is temporarily disabling the ability to log in to Nintendo Accounts through the NNID system. While the company plans to notify affected account holders via email, it nevertheless advises users to change their Nintendo password and set up two-factor authentication if they haven’t already. Nintendo is asking affected users to contact the company so it can investigate the purchase history and cancel purchases.
Nintendo’s announcement follows weeks of users complaining on social media of missing funds from their Nintendo accounts, with many noting purchases of Fortnite VBucks currency being made. Check out some complaints below.