According to ZDNet, hackers have hijacked thousands of accounts and are selling them through underground Internet forums. The going rate for a hacked account appears to be somewhere between $3 and $10. This is three to five times more than the asking price for a hacked Netflix account. The root cause of the hacking hasn’t yet been identified and Disney is still radio silent on the matter.
So, if you’re a Disney+ member, what should you do now? The most simple answer is change your password. Make sure whatever personal or whacky phrase you use is unique and not repetitive of any password you used before or currently.
Another option, create a new account. Everyone should still be on their personal seven day free trial and haven’t yet been billed for their first month expense. So, as soon as you can, cancel your existing account, and start over with a new email and password.
If you’re one of the unlucky accounts that have been hacked, check your emails for any password change requests. If you’re seeing error code 86, then you’ll want to contact customer service immediately as your account will have been blocked, potentially due to suspicious activity. Also, contact Disney Plus Help on Twitter for further instructions and concerns.